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Search 28 answers about tests, results, epigenetics, the app and your data.

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Ordering and delivery

We currently ship worldwide. Free postage on the return envelope is for customers in the UK only. If you are outside the UK, we recommend a courier service to send your sample back to the address on the return envelope, so it does not go missing in transit. Kits sent to Switzerland may attract import VAT that you must pay before delivery.

The DNA Kit is €304,95, the Epigenetic Kit is €304,95 and the DNA + Epigenetic bundle is €457,95. Prices include VAT. Compare the tests.

A small plastic tube for your saliva sample, with your kit ID printed on its side. A plastic funnel that screws onto the tube to make collection easier. A folded instruction card with everything you need to know, plus your individual kit ID. If anything is damaged or missing, please contact us straight away.

Yes. Whoever takes the test creates their own free account in the app and registers the kit ID, so it works well as a gift.

Taking your test

All you need is a simple saliva sample, taken at home by spitting into the tube provided. Your whole genetic story is in those few cells. The sample is analysed in our laboratory, then experts in sports science, nutrition and health who understand the current research help interpret the results. The instruction card in your kit shows you how to take the sample correctly.

A blood test is a snapshot of that very moment. A saliva sample gives us the same depth of insight for your DNA, and it is far easier and less invasive: there is no need to break the skin.

Your kit ID is printed on the side of the test tube in your box. Scan it with the ID scanner in the app, or enter it by hand when you register, before you send your sample off. If the kit ID is not registered by the time your sample reaches us, we cannot process it and you may need to provide another sample. Questions? Email info@muhdo.com.

People take a genetic test for many different reasons. It suits anyone who wants to train smarter, eat smarter and understand their body better, and anyone interested in bettering their health. Knowledge is power. Our tests are for adults aged 18 and over.

Your results

Once your sample reaches our laboratory, DNA results usually take 2 to 4 weeks. We email you when your sample arrives and again when your results are in the app. Epigenetic analysis is a more involved process, so it takes a little longer: your Epigenetic Body Age follows around 2 weeks after your DNA results.

Your results appear in the Muhdohub app, with a plain-English explanation of each one. MAISIE, your AI coach, then turns them into simple daily actions. See the app.

Your DNA results cover 150+ results across 23 report areas, including diet, vitamins and minerals, supplements, fitness and recovery, sleep, stress, skin, mental wellbeing, immunity, gut health and healthy ageing. Browse every report.

It starts with accurate raw data. We have checked that DNA data from our lab can be replicated in a different lab with matching results, and across our analysis we see 99.99% accuracy on average, which is the gold standard. Interpretation is where companies differ. Ours is shaped by scientists from the lab, health professionals and nutritionists, and built on published research, in-house research and real-world results.

No. Muhdohub gives you guidance, not a diagnosis. It helps you make better lifestyle choices, and it does not diagnose, treat or predict disease. For any medical concern, speak to your GP.

Your genes help shape your capacity for strength, speed, fat loss and endurance. Knowing your own genetic landscape helps you tune your training, diet and recovery to suit you.

Your DNA is the set of instructions that builds and maintains your body, a bit like a recipe book. It is written in four letters: A, C, G and T. A change in just one of those letters can alter how your body works. These tiny differences are called SNPs (said "snips"), and they are what genetic testing looks for.

Epigenetics

Your DNA is fixed. Epigenetics is how your genes are being switched up or down by your sleep, food, stress, exercise and environment. Think of DNA as the piano and epigenetics as how it is being played right now. It changes over time, so it can show how your habits are showing up in your biology.

It is an estimate of how fast your body is ageing at a cellular level, based on chemical markers on your DNA. It can be younger or older than your age in years. It is guidance for your habits, not a diagnosis.

Every 6 months. Epigenetics changes with your lifestyle, so retesting shows how your habits are moving the needle. Your DNA only ever needs testing once.

Yes. Epigenetic results need a fresh saliva sample, so you will need an Epigenetic Kit and to send in a new sample. Questions about the process or cost? Email info@muhdo.com.

They are research-use tests. They are offered for interest and to show where the science is heading, and they are not a diagnosis or a prediction of disease.

The app and MAISIE

Yes. The app is free and useful from day one: you get a lifestyle plan built from a short questionnaire, your Health Journey and MAISIE, your AI coach, who is always free. A DNA or epigenetic test then makes everything personal to your genes.

MAISIE is your AI health coach. She answers questions, builds your plan and tracks your progress. She is an AI, not a doctor, so she gives guidance rather than a diagnosis.

No, tokens do not expire.

Yes. You can connect Apple Health on iPhone and Health Connect on Android, so your activity and sleep feed your Health Journey.

Your data

Your genetic data is triple locked. First, you are anonymous to us in the database: you are given a unique ID, and only that code unlocks your data in your private app. Second, all data is encrypted throughout its journey. Third, it is stored on secure AWS servers. We also comply with the UK and EU data protection rules (GDPR). Read our privacy policy.

Yes, at any time, from inside the app. See the step-by-step guide to deleting your account.

Refunds and returns

Yes. We offer a 30-day refund if your kit is unused and unregistered. See our refund policy.

Postage on the return envelope is free for customers in the UK. Customers outside the UK should use a courier service to return the sample to the address on the envelope.

Still stuck?

Our customer service team will get back to you as soon as possible. Include your order number if you have one.